At TalosCo Business Solutions Ltd, we understand that we have the responsibility to protect and respect your privacy and to protect your personal data.
How the law protect you
The GDPR states that we are only in a position to process personal data if we have good reasons to do so. The reasons we process your personal data include, but are not limited to, your consent, performance of the contract, invoicing and communication with you.
How we collect personal data from you
We receive information about you, from you, when you use our website, when you contact us by phone, email, live chat, fax or otherwise in relation to any of our products and services or when purchasing such a product. If you provide us with personal data about a third party – for example the person responsible for your network or your computers, you warrant that you have received explicit consent from them for the disclosure and use of their personal data. Your personal data may be collected automatically when you use our services, including but not limited to, IP address, information regarding specific devices, server logs, location information, unique application numbers.
What kind of data we collect from you
The personal data we collect from you includes name, address, email address, telephone numbers and payment information. We can also keep details of your visits to our site, including but not limited to, traffic data, website data, blogs and other communication data. We also keep records of your inquiries and correspondence in case you contact us.
How we use your data
We use information about you in the following ways:
To process the sales orders, you have submitted to us.
To provide you with products and/ or services.
To comply with our contractual obligations, we have with you.
To allow us to review, develop and improve our website and services.
To provide customer services, including responding to your requests, if you contact us with a query.
To manage accounts, process payments and track charges and payments.
To detect online fraud and to make sure what you have said is right.
To contact marketing and statistical analysis.
For reviewing job applications.
To inform you about changes to our programs as well as changes in services and prices.
To provide you with information about the products or services you request from us or that we believe may be of interest to you, where you have agreed to contact you for such purpose.
Data retention periods
We will keep your personal data during the period you are a client with TalosCo and/or as long as it is necessary under applicable laws.
Regarding closing your account, we may keep your information for up to 7 years after you cancel your services with us. We may not be able to delete your data before 7 years due to legal and/or accounting/ tax obligations. We can also keep the data for research or statistical purposes. We assure you that your personal data will be used only for the purposes mentioned herein.
Who has access to your personal data
Here is a list of all the ways we can use your personal data and how we can share information with third parties. For clarity, we’ve grouped it into specific products and services that we offer:
Services: We process your data for administration, pricing, support and provision of services.
Business Intelligence Systems
We will never sell your personal data to third parties for marketing or advertising purposes.
We may give your personal data to third parties to provide services on your behalf (for example, installation of databases or other technical tasks). However, we will share information that is necessary to provide the service, while we have specific contract in place which ensures that your data is secure and will not be used for marketing purposes.
Preventing the use or processing your personal data may delay us or prevent us from fulfilling our contractual obligations to you. It may also mean that we will not be able to provide our services or process the cancellation of your service.
You have the right to oppose the use of your personal data, or ask us to delete, remove or discontinue the use of your data if there is no need for us to keep it. This is known as your right to be forgotten. There are legal and accounting/tax reasons that we should keep your data, but please let us know if you think we are maintaining or misapplying your personal data.
You can modify or delete your personal data by sending an email to email@example.com
You have the right to request that we do not process your personal data for marketing purposes.
We will not contact you for marketing purposes unless you have given us your consent.
Access and Update of your personal data
The accuracy of your information should be maintained to ensure that all of your information, including but not limited to, name, address, title, telephone number, email address and payment information held today is correct. You must do this by updating your personal data and sending us the changes you wish to make at firstname.lastname@example.org
You have the right to access you’re the information we hold for you. Please send your requests to email@example.com so we can give you access.
Where we will store your personal data
Due to the fact that the transmission of information over the internet is not absolutely safe, we cannot guarantee the security of the data transmitted to our website and that any transmission is at your own risk. Once we receive your information, we will use strictly security procedures and operations to try to prevent unauthorised access.
Any sensitive data (for example payment information) is encrypted and protected.
In case of data breach, we will ensure that our obligations are met in accordance with the applicable data protection law (GDPR), if necessary.